One responsibility for the whole environment.
For businesses with several servers, mail, DNS, databases or production systems that need a long-term partner for maintenance.
Order between services, dependencies and changes.
In a larger environment, it is not enough for one server to work. Dependencies, backups, documentation and safe change planning matter as well.
Infrastructure from PLN 1690 net / month
The package includes 5 hours per month for agreed administration work. You can add 0 to 8 extra hours at PLN 200 net per hour.
Unused hours do not carry over to the next month. Extended SLA costs an additional PLN 350. Detailed service hours and response times are agreed before cooperation starts.
First, let us understand the environment.
Before proposing a scope, we need to understand services, constraints, dependencies and risks.
IT infrastructure management — questions and answers
When is IT infrastructure management useful?
This service is for businesses using several servers or services such as mail, DNS, databases and production environments.
What does the Infrastructure package include?
The scope may include monitoring, documentation, change planning, backups, recovery tests and care for agreed services.
How many hours are included?
The Infrastructure package includes 5 hours of work per month. Additional hours cost PLN 200 net per hour and do not carry over to the next month.
How much does infrastructure management cost?
The service starts at PLN 1690 net per month. The final scope depends on the number of services, servers and agreed SLA.
What is SLA?
SLA means agreed service conditions for the infrastructure, including the service window and response time for a request. It does not guarantee the time needed to resolve an incident.