Admin na GodzinyŁukasz Terlecki · Linux & infrastructure
IT infrastructure management

One responsibility for the whole environment.

For businesses with several connected services that need one person to organise dependencies, risks and change planning. This may include servers, mail, DNS, databases and systems used by customers.

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Scope

Order between services, dependencies and changes.

In a larger environment, an incident affecting one service may affect other components. That is why dependencies, backups, documentation and safe change planning matter.

Environment and dependenciesOrganising information about servers, services and responsibilities so it is clear what may affect the business.
Backups and recoveryBackup checks and planning and testing of recovery after an incident.
Changes and continuityModernisation planning, reducing the risk of downtime and documenting decisions.
Package

Infrastructure from PLN 1590 net / month

The package includes 5 hours per month for agreed administration work. You can add 0 to 8 extra hours at PLN 220 net per hour.

Unused hours do not carry over to the next month. Extended SLA costs an additional PLN 350. Detailed service hours and response times are agreed before cooperation starts.

Next step

First, let us understand the environment.

Before proposing a scope, we need to understand services, constraints, dependencies and risks.

Ask about infrastructure
Frequently asked questions

IT infrastructure management — questions and answers

When is IT infrastructure management useful?

This service is for businesses using several servers or services such as mail, DNS, databases and production environments.

What does the Infrastructure package include?

The scope may include monitoring, documentation, change planning, backups, recovery tests and care for agreed services.

How many hours are included?

The Infrastructure package includes 5 hours of work per month. Additional hours cost PLN 220 net per hour and do not carry over to the next month.

How much does infrastructure management cost?

The service starts at PLN 1590 net per month. The final scope depends on the number of services, servers and agreed SLA.

What is SLA?

SLA means agreed service conditions for the infrastructure, including the service window and response time for a request. It does not guarantee the time needed to resolve an incident.