Ongoing care for servers and services.
Administration for businesses that want regular care for servers, backups, updates, security and service operation without having to solve every technical problem themselves.
Regular work instead of firefighting.
First I learn about the environment and dependencies. Then we agree what I am responsible for, when I work and how the SLA operates — the agreed service conditions, response time and responsibility.
Administration from PLN 790 net / month
The package includes 2 hours per month for agreed administration work. You can add 0 to 4 extra hours at PLN 220 net per hour.
Unused hours do not carry over to the next month. Extended SLA costs an additional PLN 350 and means a longer service window and shorter response time — not a guarantee of resolution time.
Let us agree what administration should cover.
The configurator is an indicative starting point. The final scope follows an understanding of the environment.
Server administration — questions and answers
What does server administration include?
The agreed scope covers server care, monitoring, updates, backups, security and response according to the agreed SLA.
How is administration different from monitoring?
Monitoring reports service status and problems. Administration also includes planned maintenance work and response within the agreed scope.
How many hours are included?
The Administration package includes 2 hours of work per month. Additional hours cost PLN 220 net per hour and do not carry over to the next month.
How much does administration cost?
Administration starts at PLN 790 net per month. The final scope depends on the environment and agreed terms.
What is SLA?
SLA means agreed service conditions, including the service window and guaranteed response time for a request. It does not guarantee the time needed to resolve an incident.